Privacy Statement

Your Privacy Matters to Us

At Net Zero International, we are committed to protecting your privacy and handling your personal data in a transparent, secure, and responsible way. This Privacy Statement explains what information we collect, how we use it, and your rights under UK data protection law, including the UK GDPR and Data Protection Act 2018.

Information We Collect

We may collect personal information when you:

  • Contact us via our website, email, or phone

  • Sign up for newsletters, updates, or training sessions

  • Engage with us as a client or partner

  • Attend one of our workshops or events

This information may include:

  • Name, job title, and organisation

  • Contact details (email, phone, address)

  • Billing and payment information (for clients)

  • Any information you choose to share with us

We may also collect basic non-identifiable information via cookies (e.g., website usage data).

How We Use Your Information

We use your information to:

  • Provide consultancy, training, or related services

  • Respond to enquiries and manage client relationships

  • Share updates, insights, and marketing (where you have opted in)

  • Meet contractual, legal, and regulatory obligations

  • Improve our website, services, and communications

We will never sell or rent your personal data to third parties.

Legal Basis for Processing

We process personal data on the following legal bases:

  • Contractual necessity – to deliver services you have requested

  • Legal obligation – to meet regulatory or tax requirements

  • Legitimate interest – to communicate with clients and improve our services

  • Consent – where you have opted in to receive marketing communications

Data Sharing

We only share personal data where necessary with:

  • Service providers (e.g., IT, accounting, email systems)

  • Regulatory bodies, if legally required

  • Partners involved in delivering services (with your knowledge and consent)

All third parties are required to handle your data securely and in compliance with data protection laws.

Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes outlined above or to comply with legal obligations.

Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (subject to legal obligations)

  • Restrict or object to processing

  • Withdraw consent for marketing at any time

  • Data portability (in certain circumstances)

To exercise your rights, please contact us at info@netzero.international

Cookies

Our website may use cookies to improve user experience, track website performance, and analyse trends. You can control or disable cookies via your browser settings. 

Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.

Contact Us

If you have any questions about this Privacy Statement or how we use your data, please contact us - click here.

If you are unhappy with how we handle your data, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk

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